Shipping & Return Policy

Customer Care

Return & Shipping Policy

At Isadora, we want your shopping experience to feel clear, simple, and transparent from the moment you place your order.

Shipping & Processing

After an order is placed, it usually takes around 2 days to be processed. Once processed, delivery usually takes approximately 4-6 days.

  • After placing your order, you will receive an email confirmation with your order details.
  • This email includes your order number and tracking information when available.
  • You will also receive a tracking link so you can follow your order’s progress.

Returns

We offer a 14-day return policy in case you need to return your order. To request a return, please contact our support team with your order number and the reason for your request.

For hygiene reasons, some items may not be eligible for exchange or return once opened, worn, or used. Each request will be reviewed according to the condition and type of item.